Shipping policy

Pack N Ship Mailing Center compares available services from participating carriers and helps customers select packaging and transportation options. We are an independent shipping center and are not the carrier.

Quotes and charges

Quotes are estimates based on the information available when prepared. Final charges depend on actual and dimensional weight, destination, service level, declared value, carrier surcharges, taxes, packaging, and carrier adjustments.

Transit and delivery

Transit dates are estimates unless the selected carrier expressly offers a guarantee for that service. Carrier terms govern pickup scans, transportation, customs, tracking, delays, loss, damage, delivery, and service-guarantee requests.

Customer responsibilities

Customers must accurately describe contents and disclose fragile, perishable, hazardous, restricted, high-value, or regulated items before shipment. We may refuse prohibited, unsafe, leaking, improperly packed, or undocumented items.

Packing and claims

Professional packing fees cover the materials and labor selected. Carriers may inspect, remeasure, refuse, delay, or return a shipment. Claims may require the original packaging, contents, receipt, tracking information, proof of value, and other carrier documentation. Carrier deadlines and decisions apply.

Drop-offs

Prepaid drop-offs must be sealed and have a valid, readable, fully attached label. Acceptance at our counter does not guarantee carrier acceptance or activate tracking; customers should retain their receipt until the carrier scan appears. See our complete shipping and drop-off policies.